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Old Jan 27, 2015, 04:27 PM // 16:27   #161
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Originally Posted by Bellatrixa View Post
Games have rules and consequences for breaking those rules, depending on the severity of what you've done. You can't go through life doing whatever you like with nothing happening to you as a result, no matter what your parents might have taught you. Things like botting have implications on the economy which can impact on game sales and income, as well as depleting a playerbase by driving them onto other games. If botters/synchers and such didn't get banned, there'd be no more legit players left as we'd all say 'sod this' and quit. Now imagine that happening on every single game. You'd eventually have a group of developers say 'Hey, we do actually need to block people from our services that cause trouble like everywhere else online and in the real world!'. And then I suppose you'd complain about that because it's a game... One day you might experience first hand why rules are needed in games. I think it might help.
I completely understand the need for rules and such- that's not my problem. What my problem is is that they pretty much said "Hey, this $400+ you invested in our game? You can't use it anymore" without rhyme or reason. Excuse my french, but if you're going to take something away from me, do it to my face and be a RED ENGINE GORED ENGINE GORED ENGINE GORED ENGINE GOing man about it, not this passive aggressive ban and hide tactic they're trying to pull...

Again, I'm not going to say I've never botted in Guild Wars- I did for quite a while, and was punished for it accordingly (3 day ban and account roll back in 2008). Last I checked, you can't be charged for the same crime twice, especially if it's been a year and a half since you've even done a mission or zoned in the game...

Edit- last rant, been too emotional about my favorite game, sorry to bring drama to gwguru cosy!

Last edited by Lord Asakurra; Jan 27, 2015 at 04:46 PM // 16:46..
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Old Jan 27, 2015, 05:19 PM // 17:19   #162
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Originally Posted by Lord Asakurra View Post
I completely understand the need for rules and such- that's not my problem. What my problem is is that they pretty much said "Hey, this $400+ you invested in our game? You can't use it anymore" without rhyme or reason. Excuse my french, but if you're going to take something away from me, do it to my face and be a RED ENGINE GORED ENGINE GORED ENGINE GORED ENGINE GOing man about it, not this passive aggressive ban and hide tactic they're trying to pull...

Again, I'm not going to say I've never botted in Guild Wars- I did for quite a while, and was punished for it accordingly (3 day ban and account roll back in 2008). Last I checked, you can't be charged for the same crime twice, especially if it's been a year and a half since you've even done a mission or zoned in the game...

Edit- last rant, been too emotional about my favorite game, sorry to bring drama to gwguru cosy!
The terms of service are displayed to and agreed with prior to commencing the gameplay. Within that is the breaches and consequences which basically tell you they have you by the balls if you put so much as a foot out of line.

If you feel like you've done the crime and done the time, proceed and ask support why you've been perma banned. Hard to tell who is being honest as some people in this very thread have been shown to be unequivocal liars.
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Old Jan 27, 2015, 06:51 PM // 18:51   #163
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Their not responding to Guild Wars 1 Tickets... Seems like they don't care much about us GW1 fans anymore... They even put shows on for the GW2 Kiddies... and Perma bans??? Someone forgot its suppose to be a Game! Their actually executing paying customers now. No way to run a game! The customer is paramount! When they forgot that; it shows there is not much left!
NCsoft is a corporation, and in corporations the customer isn't paramount, the investor is paramount. "the customer is always right" is a nice little phrase, but is at best, PR
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Old Jan 27, 2015, 07:35 PM // 19:35   #164
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The terms of service are displayed to and agreed with prior to commencing the gameplay. Within that is the breaches and consequences which basically tell you they have you by the balls if you put so much as a foot out of line.
Yes, they can ban you for pretty much anything. Take a look at the Rules of Conduct post I made earlier.

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If you feel like you've done the crime and done the time, proceed and ask support why you've been perma banned.
The issue many of us are upset about is not simply because we were banned; it's the fact that Arenanet isn't responding to tickets. Take a look at this thread for example: https://forum-en.guildwars2.com/foru...merged/page/36

One guy has been waiting 2 months. But my favorite one is this one:

"Posting on behalf of my gf. Bought her a new account and was suspended before she was even able to make her first character."

Talk about being banned for no reason.
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Old Jan 27, 2015, 08:00 PM // 20:00   #165
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"Posting on behalf of my gf. Bought her a new account and was suspended before she was even able to make her first character."

Talk about being banned for no reason.
If that person paid with a credit card from the store, they could have the charge reversed. If they paid with PayPal they could submit a chargeback also. NCSoft would definitely take notice then.

It would be legitimate too.
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Old Jan 27, 2015, 10:17 PM // 22:17   #166
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I know of a few cases of innocent people being banned I've known for years, that did nothing but just speed clears, and title work. No pvp syncing and definitely not enough money or items to have been botting or buying/selling items for RL Transactions but were dedicated players one with over 10,000 hours on Gw, and trust me, I know more than a handful of idiots who more than had the bans coming for a very very long time. But this needs to be brought to attention that people who did absolutely nothing wrong, should not suffer this and have the right to have a appeal checked, And don't come at me saying "Oh you deservewhatyougotlulzbaddybotter" or w/e you have to say I was NOT BANNED AND I HAVENT NOR HAVE I EVER SIDED WITH ANYONE WHO BREACHED POLICY.
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Old Jan 28, 2015, 12:17 AM // 00:17   #167
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Oh my... This is still going on?

Will the botters/ gold buyers/ syncers stop posting now seeing as you are 100% guilty + perma banned?

The innocence act is getting really boring, move on; you cheated and you're not getting your accounts back.
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Old Jan 28, 2015, 01:18 AM // 01:18   #168
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Originally Posted by Nayru Forever View Post
Oh my... This is still going on?

Will the botters/ gold buyers/ syncers stop posting now seeing as you are 100% guilty + perma banned?

The innocence act is getting really boring, move on; you cheated and you're not getting your accounts back.
I don't know how long you've been playing this game because that guru account is almost brand new...but if you had been playing this game since beta, launch, etc like many of us on here you'd understand our frustration.

Some people invested a lot of money in this game and would like to see justice for the irresponsibility of the Anet staff in charge of bans. If they could show me actual proof of me botting since they last caught me, sure, I'd shut up and join the departed in peace. Due to the fact that in 13 days now they haven't been able to provide ANY evidence and the fact that their head of security is gloating on his twitter account about this incident, I find it rather shady that this is the way the company whose game I grew up playing operates.

I can totally see why you could care less, you have no memories of how much fun this game really was. But trying to take that away from veterans? Sir, you have no right.

Last edited by Lord Asakurra; Jan 28, 2015 at 02:09 AM // 02:09..
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Old Jan 28, 2015, 02:36 AM // 02:36   #169
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the bottom line of this is they just don't get it! ...and most of u sticking up for them are mere groupies. The Best Part of Guild Wars I , a trading cohesive community, they left off of gw2 and for what reason to sell more gems/gold --?? One has nothing to do with the other... getting groups hanging in an outpost to be able to ask questions, dance, use consumables, and converse person to person, player to player, and actually be able to trade their items in a trade window, actually was the key to building value in our inventories.. The guild hall creation is def a good move... but that's only a 1/4 step. They don't really-really listen to the community and they have not been making good business decisions. This ban for example is very self defeating, not to mention it is going to cause legal expenses, form enemies, decrease sales of GW2, increase ddos attacks, not diminish botting what-so-ever, drive more people that are bored because of lack of new content to try bots, and gradually decrease the number of players, still playing in their only excellent but dying game.
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Old Jan 28, 2015, 02:37 PM // 14:37   #170
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Originally Posted by Nayru Forever View Post
Oh my... This is still going on?

Will the botters/ gold buyers/ syncers stop posting now seeing as you are 100% guilty + perma banned?

The innocence act is getting really boring, move on; you cheated and you're not getting your accounts back.
I'm positive it's a thing on ANet's side.

My original GW account was perma-banned. Twice actually. Basically stopped playing GW around the time EOTN came out, when I returned just couldn't get in cos of the perma-ban message. I didn't have any emails or anything about this either.

So I emailed ANet who unblocked the account, no reason given for the actual banning. Played for a month, quit, fancied having another go, returned, boom, perma-blocked again. Only this time I couldn't be bothered going through the process of emailing them again.

So I figured they're either banning accounts that were logged out for too long or I'm just having a really crappy time with ANet. I got the game again, this time I paid via ANet's store, so I have all the emails and all the serial codes, I played, maybe a month or two and then left, again.

I came back to the game last week, I went on the website, logged into the account no problem, but I can't get into the game because apparently I need a character name to get in. So I emailed ANet and their response?

"We have no record of this account"

Yeah, that's WITH evidence of the serial code and receipt and processes on their side (emailed to me) re-sent back to them. Essentially, they either a) Couldn't type in my account name properly or b) Deleted the account and hoped I wouldn't be returning to the game.

Never mind that I can actually log into the GW official forums (that would be GW2 now) or link the accounts, they simply have no record of me. ±_±

So I couldn't be bothered doing that again, it was simply quicker for me to pick up the trilogy again and screenshot my name for future reference! I'll have to make sure not to quit this time I guess!
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Old Jan 28, 2015, 03:07 PM // 15:07   #171
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This will probably be my last post as I have been banned also, for not doing anything wrong and have been punished for someone elses actions. I actually got a response from support. Ive never botted or used any third party applications but am now banned. I thought id share as it may shed some light for others as to why they were banned.

They didn't tell me specifically why I was banned..as has always been the way with anets awful support but what they did tell me let me work it out. About four/five years ago I played Guild Wars in a friends house. They later got banned because they had used a bot though. I never had used one even in their house, we were just hanging out. I played Guild Wars fine ever since they got banned. Last week then out of nowhere your account has been terminated.

I asked support and they told me it doesn't matter how long ago or for how long or if a bot was even used just the fact that it was present on a computer at some point and you accessed your account on that pc...you will be banned. If a friend, family member, partner or whoever even downloaded a bot and you logged on on that pc you will be banned..even if it is 4/5 years later like in my case. It doesn't matter if you did anything wrong yourself. And this what support themselves told me.

Id say there was at least a few others who may have been banned the same way as me. You arent going to get your accounts back. I wouldnt waste your time or money for new accounts on this silly company. My advice... move on and find a new game theres plenty out there don't waste anything else on this redicilous company.
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Old Jan 28, 2015, 03:39 PM // 15:39   #172
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Five years ago, really? What other plausible stories are out there? Wouldn't be all-too-superfluous to hear them all, just for the sake of exploring people's imagination.
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Old Jan 28, 2015, 06:11 PM // 18:11   #173
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Originally Posted by Lord Asakurra View Post
I don't know how long you've been playing this game because that guru account is almost brand new...but if you had been playing this game since beta, launch, etc like many of us on here you'd understand our frustration.

Some people invested a lot of money in this game and would like to see justice for the irresponsibility of the Anet staff in charge of bans. If they could show me actual proof of me botting since they last caught me, sure, I'd shut up and join the departed in peace. Due to the fact that in 13 days now they haven't been able to provide ANY evidence and the fact that their head of security is gloating on his twitter account about this incident, I find it rather shady that this is the way the company whose game I grew up playing operates.

I can totally see why you could care less, you have no memories of how much fun this game really was. But trying to take that away from veterans? Sir, you have no right.
I'm not a banned cheating noob like you so I have my account from 2005. You however are not a veteran; you started in 2008.

Back on topic, I'd like to hear more crybaby stories about accounts being banned for "no reason"

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Old Jan 29, 2015, 08:05 AM // 08:05   #174
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This will probably be my last post as I have been banned also, for not doing anything wrong and have been punished for someone elses actions. I actually got a response from support. Ive never botted or used any third party applications but am now banned. I thought id share as it may shed some light for others as to why they were banned.

They didn't tell me specifically why I was banned..as has always been the way with anets awful support but what they did tell me let me work it out. About four/five years ago I played Guild Wars in a friends house. They later got banned because they had used a bot though. I never had used one even in their house, we were just hanging out. I played Guild Wars fine ever since they got banned. Last week then out of nowhere your account has been terminated.

I asked support and they told me it doesn't matter how long ago or for how long or if a bot was even used just the fact that it was present on a computer at some point and you accessed your account on that pc...you will be banned. If a friend, family member, partner or whoever even downloaded a bot and you logged on on that pc you will be banned..even if it is 4/5 years later like in my case. It doesn't matter if you did anything wrong yourself. And this what support themselves told me.

Id say there was at least a few others who may have been banned the same way as me. You arent going to get your accounts back. I wouldnt waste your time or money for new accounts on this silly company. My advice... move on and find a new game theres plenty out there don't waste anything else on this redicilous company.
I'm sorry that happened to you. If it happened as you remember and stated here, you shouldn't have been banned. They should have monitored more carefully to see if your account itself botted, which you stated hasn't. And they should have looked at the IP log ins on your account and seen that it was mostly another location.

I have advice to add to yours. If you want some kind of lasting marker or document of your accomplishments in the game, take screen shots of all your stats. Your title tracks, how much of each faction type your account has earned, your /deaths, your /age, your HoM in the game and on the GW2 calculator web page, your armor, your most valued and favorite items, and anything else you want to hold onto for keepsake.

And update those screen shots however often you want when your title tracks and other things have increased significantly.
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Old Jan 29, 2015, 01:04 PM // 13:04   #175
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Originally Posted by lorenna View Post

I asked support and they told me it doesn't matter how long ago or for how long or if a bot was even used just the fact that it was present on a computer at some point and you accessed your account on that pc...you will be banned. If a friend, family member, partner or whoever even downloaded a bot and you logged on on that pc you will be banned..even if it is 4/5 years later like in my case. It doesn't matter if you did anything wrong yourself. And this what support themselves told me.
Do you have a direct quote from them? If this is true, then that means if anyone who was banned for botting buys a new account, that account will automatically be banned, since a bot was present on that pc nn the past.

So that would mean one would have to buy a new pc just to play Guild Wars again...that's absurd.
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Old Jan 29, 2015, 01:51 PM // 13:51   #176
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Originally Posted by ACWhammy View Post
Do you have a direct quote from them? If this is true, then that means if anyone who was banned for botting buys a new account, that account will automatically be banned, since a bot was present on that pc nn the past.

So that would mean one would have to buy a new pc just to play Guild Wars again...that's absurd.
Not the case whatsoever. Happily playing on same PC for all my haterz to hate on. Their search only was for programs opened during GW being opened. If you don't open said programs there's nothing for them to detect.



As for Nayru every post you make will be reported as none of them ad to the community seeing they are all trollish & childish. Your an uneducated shitter that obv can't read either. Stop being dumb & educate yourself.
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Old Jan 29, 2015, 04:02 PM // 16:02   #177
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Originally Posted by ACWhammy View Post
Do you have a direct quote from them? If this is true, then that means if anyone who was banned for botting buys a new account, that account will automatically be banned, since a bot was present on that pc nn the past.

So that would mean one would have to buy a new pc just to play Guild Wars again...that's absurd.



Yeah, this isn't true at all. Not even a chance. Not even 0.000000000000000000000000000000000000000000000000 00000000000000000000000000000000000000000000000000 000000000000000001 % chance of being true.

They cannot know if a program is installed on a computer (especially one not currently running) just by running your GW client.

Also, Titles does have a point, Nayru seems to be trying to make a name for himself by being a prick here in this thread. Although I may agree with some of what he is saying, it's just the way he is saying it and when you just keep posting the same basic message when you no longer add to the conversation it's time to stop.

I loaded into GToB the other day and actually saw Nayru's character standing there and said to myself "Haaa, that's the troll from Guru trying to make a name for himself". I would never have noticed him if not for this thread.
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Old Jan 29, 2015, 06:44 PM // 18:44   #178
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We need a like button on here lol
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Old Jan 30, 2015, 01:40 AM // 01:40   #179
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I know someone who just got a perma ban a few days ago. This person swore up and down they don't what they did...eventually the truth came out after it was admitted. Furthermore, this person has had several accounts banned in the past. While talking with this person, he then went on and on for over an hour about buying another account from anywhere but the GW store, or from a legit retailer, but this person originally claimed they don't know what they did to warrant a perma ban, when there was all this talk of buying an account illegally..mentioning sites I've never heard of...so yes, for this person, it was that song and dance of playing the innocent. I have helped this person in game extensively in more than one sense of that term, and now that he has a new copy of GW, which I have no clue is even legit, I have been repeatedly messaged in game by this person, who I have been ignoring, and now have put on my block list. This person had the nerve to ask me if I would farm them "a few ectos" to help them out on the new account. This is what you get I guess for helping some people out...they never stop bugging you and start using you. So, lesson learned...not associating with this person anymore for several reasons...doing things known to be against the EULA, playing the innocent, and expecting me to help any further in game when I spent over an hour telling this person the stupidity of purchasing a copy from anywhere other than they know they should be. The stupidity of this person is unfathomable...get banned...again...and right away start talking about buying an illegal copy. So, yes, I do agree with an earlier comment here about "guilt by association", and that is not a chance I'm willing to take. I've been playing GW 6 years now, and EVERYTHING I have earned has been done so legitimately. I take a lot of pride in what I have earned, and I won't be throwing that away for someone of the above mentioned stupidity.
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Old Jan 30, 2015, 02:00 AM // 02:00   #180
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I know someone who just got a perma ban a few days ago. ... I have helped this person in game extensively in more than one sense of that term, and now that he has a new copy of GW, which I have no clue is even legit, I have been repeatedly messaged in game by this person, who I have been ignoring, and now have put on my block list. This person had the nerve to ask me if I would farm them "a few ectos" to help them out on the new account. This is what you get I guess for helping some people out....
This reminds me of someone I know. In my case, I befriended this person a few years ago. We stayed in-game and forum friends for quite a while, maybe up to a year. He used to ask for help with all sorts of random stuff, like if I could buy him some obbys from the mat trader because he was on a run. Just weird stuff like that. And I usually helped him. Then one day out of the blue he asks me if he can log in to my account and makes up some story about it. I immediately thought something was up and stopped associating with him after that. I was a bit disappointed that he would do that to me, since I considered him a friend at the time.

That's what con-artists do. They befriend a wealthy, nice person such as you or I, then when the time is right, try to take advantage of us. It's sad, really.
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